Refund / Return Policy – elovaralimited.com

Refund / Return Policy – elovaralimited.com

Effective Date: 9. septembar 2025

We want you to be completely satisfied with your purchase from elovaralimited.com. Please read our refund and return policy carefully.

1. Eligibility for Refunds

  • Products must be unused, in their original packaging, and in the same condition as when you received them.
  • Refund requests must be submitted within 14 days of receiving the product.

2. Non-Refundable Items

  • Gift cards
  • Downloadable software or digital products (unless defective)
  • Products damaged due to misuse or improper handling

3. Refund Process

  • Contact us at elovaralimited@gmail.com with your order number and reason for the return.
  • We will provide instructions for returning the product.
  • Once we receive and inspect the returned item, we will process your refund within 7 business days.

4. Refund Method

Refunds will be issued using the original payment method. Please note that shipping costs are non-refundable.

5. Exchanges

If you wish to exchange a product, contact us and we will provide instructions if the item qualifies for exchange.

6. Contact Information